Hyperforce
https://www.salesforce.com/news/press-releases/2020/12/02/introducing-salesforce-hyperforce/
Local Data Storage. Through Hyperforce, customers around the world can choose to store data in a particular location to support compliance with regulations specific to their company, industry and region.
Einstein Automate: Intelligent Workflows to Automate Anything
https://www.salesforce.com/news/press-releases/2020/12/02/introducing-salesforce-einstein-automate/
Service Cloud Workforce Engagement: Help contact centers thrive in an all-digital, work-from-anywhere world
https://www.salesforce.com/news/press-releases/2020/12/02/service-cloud-workforce-engagement/